NatWest’s BBL bonanza is a blockbuster of highs and lows! With thousands of stories to unpack, dive into the gripping complaints and glorious victories of their loan saga!

NatWest seized a £12k Bounce Back Loan without providing a reason. The Ombudsman dismissed the complaint, upholding the bank’s right to secrecy.
Another case in which an Ombudsman has decided NatWest were right to snatch back someone’s Bounce Back Loan but tell the customer he will never be told the reasons why. […]