Three Santander Bounce Back Loan Complaints Dismissed by Ombudsman
BBL Complaints Dismissed
HSBC Holds Customer Liable for Bounce Back Loan via Mobile Log-Ins, Ombudsman Dismisses Complaint
An HSBC customer denied applying for a Bounce Back Loan, but mobile log-ins and messages proved otherwise. The Ombudsman dismissed the complaint, citing evidence. […]
Special Reports
Barclays’ Unfair Demand to Alter Business Structure for BBL Application, Plus Rule Changes and Branch Visit Issues, Partially Upheld by Ombudsman
Barclays’ unfair BBL demands and rule changes cost a business owner, but the Ombudsman permitted some actions. We dissect this messy case. […]
BBL Complaints Dismissed
Clydesdale Denies Bounce Back Loan for Non-Trading Status, Ombudsman Dismisses Complaint
Clydesdale denied a Bounce Back Loan, deeming the business non-trading despite claims of pending payments. The Ombudsman dismissed the complaint. […]