TSB Terminates Bounce Back Loan for Inconsistent Turnover Estimates, Ombudsman Dismisses Complaint
BBL Complaints Upheld
HSBC Ordered to Pay Compensation for Delayed Bounce Back Loan Account Access, Ombudsman Upholds Complaint
HSBC’s prolonged delays in granting account access prevented a timely Bounce Back Loan. The Ombudsman upheld the complaint, ordering compensation for the bank’s errors. […]
BBL Complaints Upheld
Barclays Ordered to Pay £200 for Bounce Back Loan Processing Delay, Ombudsman Upholds Complaint
Barclays’ eight-week delay in processing a Bounce Back Loan caused distress. The Ombudsman upheld the complaint, awarding £200 compensation, less than the £1,000 sought. […]
BBL Complaints Dismissed
Barclays’ Multiple Bounce Back Loan Complaints Dismissed by Ombudsman
Multiple Barclays Bounce Back Loan complaints were dismissed by the Ombudsman, who upheld the bank’s discretion in handling loan applications and reviews. […]