RBS and Bank of Scotland Errors Insufficient, Ombudsman Dismisses Bounce Back Loan Complaints
BBL Complaints Upheld
HSBC Ordered to Pay Compensation for Misleading on Bounce Back Loan Turnover, Ombudsman Upholds Complaint
HSBC lied about allowing turnover amendments for a Bounce Back Loan, citing scheme design flaws. The Ombudsman upheld the complaint, ordering compensation. […]
BBL Complaints Upheld
HSBC Ordered to Reinstate BBL, Refund £10,000, and Pay Compensation After Unfair Default
Despite resistance, HSBC was directed to reinstate a Bounce Back Loan, restore PAYG options, refund nearly £10,000 with interest, remove negative credit markers, and pay £250 to a customer for an unjust BBL default. […]
BBL Complaints Dismissed
HSBC Seizes £18k for £50k Bounce Back Loan Repayment, Ombudsman Dismisses Complaint
HSBC seized £18k and demanded repayment of a £50k Bounce Back Loan without reason. The Ombudsman dismissed the complaint, citing the bank’s contractual rights. […]