
Santander Ordered to Pay Compensation for Identity Fraud Mishandling, Ombudsman Upholds Complaint

Starling paid for wrongly closing an account, but the Ombudsman upheld their BBL repayment demand. We dissect this mixed ruling. […]
A director’s 10-year ban follows inflated turnover claims to secure a £50,000 Santander Bounce Back Loan, which remained unpaid, highlighting financial misconduct. […]
Starling restricted a customer to one Bounce Back Loan despite multiple eligible businesses. The Ombudsman dismissed the complaint, citing the bank’s policy. […]
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