Vulnerable Adult Claims Lloyds Bank Staff Fraudulently Took Bounce Back Loan in His Name Post-Assault; Ombudsman Dismisses Complaint
BBL Complaints Upheld
Barclays Ordered to Pay £200 for Declining Bounce Back Loan and Closing Account, Ombudsman Upholds Complaint
Barclays declined a sole trader’s Bounce Back Loan and closed his account. The Ombudsman upheld the complaint, affirming the bank’s £200 compensation for the mishandling. […]
BBL Complaints Dismissed
Metro Bank Seizes Bounce Back Loan for Turnover and Trading Issues, Ombudsman Dismisses Complaint
Metro Bank seized a Bounce Back Loan, suspecting incorrect turnover and non-trading status before March 2020. The Ombudsman dismissed the complaint, siding with the bank. […]
Special Reports
Landlady’s Redemption: Lloyds Shows Unexpected Leniency After Bounce Back Loan Default
A landlady receives surprising leniency from Lloyds Bank after defaulting on a Bounce Back Loan, offering a rare reprieve in a tough economic climate. […]