HSBC Marks Arrears Despite Early Bounce Back Loan Payment, Ombudsman Dismisses Complaint
BBL Complaints Dismissed
Lloyds Recalls Bounce Back Loan, Rejects Compensation, Ombudsman Dismisses Complaint
Lloyds recalled a Bounce Back Loan and disputed a case handler’s compensation ruling. The Ombudsman dismissed the complaint, siding with the bank. […]
BBL Complaints Dismissed
TSB Seizes Bounce Back Loan for Overstated Turnover, Ombudsman Dismisses Complaint
TSB seized a Bounce Back Loan for overstated turnover, not qualifying as an estimate. The Ombudsman dismissed the complaint, citing ineligibility. […]
BBL Complaints Dismissed
NatWest seized a £12k Bounce Back Loan without providing a reason. The Ombudsman dismissed the complaint, upholding the bank’s right to secrecy.
Another case in which an Ombudsman has decided NatWest were right to snatch back someone’s Bounce Back Loan but tell the customer he will never be told the reasons why. […]